Leetel Call recording system consists of a recording software and one or more reliable multi-line telephone recording devices with RJ45 interface. It allows you to record unlimited analog lines even when they are deployed in different places. Access your recordings from any PC on your network or over the Internet.
Empower anyone in your organization with as many or as few permissions as you would like. Call Logger is the choice for voice recoding system.
How companies use Leetel Logger
- Resolve disputes and protect yourself from lawsuits
- Reduce customer misunderstandings
- Monitor each telephone line real-time
- Coach and motivate employees using example recordings
- Learn which sales offers and techniques work best
Features or Functions
Easy to learn, easy to install and easy to use
- Easy to use with many powerful features built in
- Use Ethernet interface device, without installing driver
- Adopt access database, without installation
- With user-friendly operator interface
Minimum PC requirements
- Windows XP,Windows 2003 Server,Windows 7(32 bit)
- 1.5GHZ CPU with 512MB RAM
- A dedicated hard drive partition
- 170 channel/hours of recordings use 1Gig of storage
- An available Ethernet card
Live monitoring
- Show the status of devices and channels real-time
- Listen to live calls real-time with one click
Recording automation
- Start and stop recording via one of 4 triggering actions
- Record all or particular lines at the channels
- Record all or particular time periods
- Calls filter by some certain caller ID or dialed numbers
Archiving
- Manually back up to other disk driver
- Choice of 3 compression rates from 6MB/hr to 29MB/hr
- Insert date, time and caller ID or dialed numbers to recording file name
Powerful search filters
- Search and sort recordings by 10 different criteria
- Example criteria: channel, agent, caller ID, dialed numbers, note, etc
- Calendars make searching a date range easy
Play recording
- Listen to recordings with one double click
- Show elapse time or happen time during playing
- Allows to adjust volume, speed or playing progress
Remote access
- Scalable password and multilevel permission protection for remote access
- Access recording via local pc, LAN or the Web
Custom notes
- Attach custom text notes to any recording